FIX _ SKILLS

App Design

UI / UX
Spring  2020

Design Objective
Choose a life topic or problem and design
a fully functional App to solve that problem.

Course
Nature of Interaction

Instructor
Phil Hamlett

Keywords
Modern // Direct // Learn // Share

Approach
People will delay their schedules and even encounter severe accidents because they don’t know how to repair appliances. Therefore, I took simple, direct, and minimalist concepts to help people fix home appliances and share repair skills through FIXI. Thus, to help people live more efficiently and even achieve the purpose of promoting neighborhood relations.

The deliverable is an app that lets people share their skills or tools. Let people build their craft and tool resource network based on neighborhood.

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Secondary Research

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Know the items around and know when they should be replaced or repaired.

Don't be afraid to repair them, find the right way.

Proposed Solution

I hope to build an application to provide people with direct and easy-to-understand maintenance methods and provide people with detailed tools and resources through their neighborhood and nearby stores to solve problems while building more active neighborhood relationships quickly.

Helping people solve household problems should be more than just a collection of information. Instead, it should provide detailed tutorials, build a friendly, rich network of tools to provide support, and save extra money, while also improving neighborhood relations.

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Persona

JASON

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Age:

Occupation:

Location:

Living:

Housing type:

Trait:

1. He likes to go cycling with his friends on weekends.

2. He prefers mountain climbing and hiking to bars and parties.

3. He just joined the cycling community.

4. He always helps his neighbors in a friendly way.

5. His apartment is in the suburbs, and there are no complete business circles nearby.

38

Office Worker / outdoor lover / New biking lover

San Francisco

Alone

Suburbs  Apartment

Need / Challenge

1. He needs a faster way to know how to repair and maintain his bike.

2. Most of his friends are downtown, and he doesn't know if there are repair shops or hardware stores around his neighborhood.

3. He is usually free on weekends, but the maintenance man in the apartment has weekends off. It's hard to get the timing right, so if something breaks, it's likely to take a week.

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MosCow Chart.

Must have

Should have

1. Problem category

2. Search area

3. Tool information

4. Graphic and video learning materials

5. Step-by-step guidance

6. Social communication area

7. Create a personal profile.

1. Location system to find the store.

2. Real-time live video help or instructional help

3. Chating system

4. Sign-up with skills background

5. Experience sharing

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Could have

Won't have

1. Unsafe factor

2. Professional certification

3. Personal privacy information

4. Instagram style share

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1. News or story update

2. Outside resources

3. Purchase items directly

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Sections

In an emergency

1. Direct, quick search

2. Professional respond

3. Step-by-step guidance

4. Share experience

Prepare for emergency or secondary emergency

1. Search for tools

2. Problems category

3. Map to the close-by store

4. Neighbor chatting

5. Purchase

Chatting

Personal Profile

1. Share experience

2. Looking for community help

3. Ask for tools

4. Outside Resource

5. Link share or social-net

1. Skill status

2. Message and notification

3. Settings

4. Help status

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Mood board
Mood board

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Brand Image
Brand Image

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App Style
App Style

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Mood board
Mood board

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1/3
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Home page

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Find a Helper // tool store

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live-time Help

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INDIVIDUAL _ CONNECTION 

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LURKING _ SHADOWS