PACKAGE _ SECURITY
MFA Thesis Project
Develop a complete, actionable, visual solution to a real social problem.
Communal // Helpful // Mutual
I want to improve packages’ security by raising the neighborhood’s awareness, strengthening neighborhood relations, and encouraging people to help each other. This way, people will have peace of mind and trust that they’ll receive their purchases safely.
I kept optimizing and adjusting the project’s direction throughout the year through constant investigation, collecting feedback, and interviews. A comprehensive, complex, and complete visual solution is used to solve the problem I have drawn up in the end. Deliverables include printouts, UI, UX, and environment design.
LOCADED provides package safety by uniting your neighbors, connecting the community, and helping each other.
Over 26 million Americans suffer from package theft every day.
For those who lost packages, less than 72% took action to prevent them from being stolen.
29% chose to have the package delivered to a carrier station.
28% chose to have it delivered to the workplace.
43% chose to cancel their plans and wait for the package.
Data are from CBS, Quora, Times-News, and Insurance Quotes Inc.
Insurance Quotes Inc. is an insurance company that focuses on household damage and accident.
How LOCADED works
to improve package safety.
In addition to safety awareness, there is also a need to raise awareness of the neighborhood.
Build Connections Between Neighbors
Use the concept of reciprocity to encourage people to connect and help each other.
Expand the Connection to Help
From the individual to the community, let the community gradually form a safety net to improve the whole community’s safety.
Protect Packages Together.
PART 1 // RAISE AWARENESS
Use environmental signs and posters to raise people's awareness.
Through environmental signs and posters, I
hope that people pay more attention to their neighbors and let them know that we still have each other’s backs even in the most challenging time.
Social Media Channel
PART 2 // HELP EACH OTHER
Create a mutually
Instead of watching your neighbors or spying on the environment. A better idea is to help them or work with them to reduce your losses and make your package safer.
SET UP YOUR SCHEDULE TO LET YOUR NEIGHBOR KNOW WHEN YOU CAN HELP.
To make it easier to match a user with a helpful neighbor, the user can set up a schedule and see
the matching neighbor later on the map page.
MANAGE YOUR PACKAGES WITH A CLEAR SCHEDULE.
The system will store the packages you hold or receive according to your schedule. You will not miss a single package.
Find a neighbor on the map and let them take care of your package.
Based on the schedule you provide, you can select a neighbor on the map that already matches your schedule to help you. Similarly, you can accept orders and hold packages for others.
Receive packages quickly and safely.
PART 3 // HELP MORE
Collaborate with small shops to provide a secure transit spot for your package.
We work with small businesses around the community to set up a pickup spot in the store. Customers can get their own packages with only a reasonable tip. Assuaging the anxiety of online shoppers has provided a new source of income for some businesses around the community.
Let your neighbor know you joined the community.
Set up the shelf to protect the packages for your neighbors.
Let your neighbors know where to find their packages.
Find more at